How to Vote

How can I make a voting plan?

Here are five quick steps to help you make a voting plan:

Are you:

  • a Canadian citizen
  • at least 18 years old
  • live in Burlington (own or rent), or
  • don’t live in Burlington, but you or your spouse own or rent property in Burlington.
  • Not prohibited from voting under the Municipal Elections Act, 1996 or otherwise by law

Being on the voters list saves you time when you vote.

You are mailed a Voter Information Letter that tells you who you can vote for and your in-person voting locations, if you are on the voters list. The letter also contains a registration code to vote online.

To see if you are on the Voters List, go to the Voters List page to check your information.

If you require updates to your information as it appears on the Voters List, you can visit a branch of the Burlington Public Library or City pool location to update your information until Oct. 22.

There are three ways to vote:

  1. online, using Internet voting, from Oct. 11 to 20, 2022
  2. in person at advance polls on Oct. 15 and 18, 2022
  3. in person on election day, Oct. 24, 2022

Voting hours vary by voting location. More information about voting locations and hours is available on the Voting Locations page.

We want to make voting as easy as possible for you by ensuring voting locations are accessible to everyone. Four voting locations will be available in each ward. All voting locations are accessible.

See all of the voting locations available for advance polls and on election day.

Watch the video

Meet two Burlington residents who have their voting plans ready

Rula Azrai
Rula Azrai, Burlington resident
Louis Tsai
Louis Tsai, Burlington resident

When you first meet Rula Azrai, you immediately sense her warmth, her sincerity and her energy. She doesn’t waste time and plans ahead.

“I have been in Canada for 17 years now, 10 of them in Burlington. In the last municipal election, I voted for the first time. I wasn’t sure where to start, so I went to the City of Burlington’s website. It had all of the information I needed, even voting tips.” Rula also went to a candidate meeting that was organized by a Jordanian community group. She said that going to this event helped her understand the issues and decide what mattered to her.

“I love this beautiful city, especially the parks, the pools and the services. I love the summer programs for my kids. To me, no other cities have ones like them.” She links this affection to her reason for voting. “I need to do my part and vote to support Burlington. It’s my city.”

By the time election day came, Rula had researched the candidates, learned about the process and felt ready to vote. Her advice to first-time voters is, “Be proactive for your city. Don’t wish for change, make it happen.”

The first thing I did was to make an appointment on my cell phone. It was a commitment with myself to vote on a specific day over my lunch hour.

Next, to save time over lunch, I added my name to the voting list in advance, online.

With these two steps done, it only took five minutes to vote in-person.

Louis Tsai’s eyes brighten when he talks about his family, his wife, his new grandson. He reflects on his life since coming to Canada, about choosing Burlington as his home. He loves the City’s small-town feel, its proximity to every amenity and beautiful lakefront for walking.

Does he plan to vote in the 2022 Burlington Municipal election? Absolutely! “Municipal elections affect you. How and when your roads get plowed. Your children’s education. And funding for safety, like the fire department.”

Louis emigrated from Hong Kong. His face twists, but he doesn’t talk about what happened there recently. Instead, he focuses on what he can do in Canada. “When you vote, you make choices. You take responsibility and you help to improve everyone’s quality of life.”

Louis takes a three-step approach to voting. First, he researches the candidates. Then, he makes a voting plan – choosing how, what day and what time he wants to vote. And third, he puts his voter information letter on his fridge to remind him to vote.

Louis has never missed an opportunity to vote. “Voting to me is as important as going to the doctor. You make time for that right?”

Voting for the first time can be a little intimidating. Talk with people who can guide you. Your settlement worker, a librarian, someone from your community who has voted before.

Voting isn’t just your responsibility. It’s also a way to feel good and do good.

To feel fully Canadian.

“Be proactive for your city. Don’t wish for change, make it happen.”
Rula Azrai
Burlington resident
“When you vote, you make choices. You take responsibility and you help to improve everyone’s quality of life.”
Louis Tsai
Burlington resident

How do I vote online?

Online voting takes place Oct. 11 to Oct 20. To vote online, you will first need to register. Online voting and registration open on Oct. 11 at 10 a.m. Registration closes on Oct. 20 at 6 p.m., and online voting ends on Oct. 20 at 8 p.m.

Please follow the steps below to register and vote online:

  1. Find your Voter Information Letter – these were mailed to voters on the Voters List the first week of October.
  2. Visit the online voting registration portal – the link is listed on your Voter Information Letter
  3. Enter the required information. Note: you will be asked to provide the registration code located on your Voter Information Letter.
  4. Submit the form
  5. If the information you provide matches our records, you will be sent a link and a voting PIN, either by email or SMS text message.
  6. Use this link and PIN to vote online.

Online voting is a secure, convenient way to cast your ballot in this municipal election. You can use any device and vote from anywhere. If you don’t have access to the Internet or a computer, visit any branch of the Burlington Public Library.

Remember to vote online, you must have your Voter Information Letter.


If you have questions about online voting or are experiencing any issues, please email or call 905-335-7777, ext. 8683 (VOTE) Monday to Friday, between 8:45 a.m. and 8 p.m., from Oct. 11 to Oct. 20.

This line is also available on Saturday, Oct. 15, from 9 a.m. to 6 p.m. and Sunday, Oct. 16, between noon and 5 p.m.

If you have registered and have not received your voting PIN number, please check your junk mail or spam folder to ensure it was not delivered there.

What do I need to bring when I vote?

There are two things to bring with you when you vote in person:

  1. your Voter Information Letter – it will save you time when you check in.
  2. one piece of ID that has your name and address on it. Photo ID not required. Accepted ID includes:

What should I expect if I vote in person?

When you arrive at your voting location, you will be greeted by City of Burlington election staff.

You will be asked to present your ID and voter information letter. Staff will check if you are eligible to vote. If you meet the requirements (see Step 1 above), you will be given a ballot.

Then, you will go behind a voting screen to privately complete your ballot.

To vote for your chosen candidate, fill in the bubble beside their name and then cast your ballot in the tabulator.

Accessibility at voting locations

  • Availability of magnifiers
  • Assistance from a friend or support person in marking your ballot
  • Service animals are welcome at all voting locations

Voting locations

  • City of Burlington has conducted site inspections of all voting locations to ensure they meet site accessibility standards
  • Electors are able to vote in any voting location in their ward
  • Election workers are hired to assist and open doors where power assist is not available
  • Election officials can bring the ballot outside the voting location if you are unable to enter it due to mobility restrictions.

Interpreters and intervenors

Voters in Burlington who require an American Sign Language interpreter to vote in-person at a voting location, may book an appointment through Canadian Hearing Services. Voters who require an intervenor may book through the CNIB DeafBlind Community Services. The cost for these services will be billed directly to the City of Burlington by the service providers.

Canadian Hearing Services – CHS Interpreting & Translation Services

Phone: 1-866-518-0000, TTY: 1-877-215-9530, Email:

CNIB DeafBlind Community Services

Phone: 416-902-3776, Email:

Who can I contact for more information or help?

You can contact the Office of the City Clerk at the City of Burlington by:


Telephone: 905-335-7777

Attend an Election 101 session

How does voting impact you? Find out at Election 101. This virtual information session will cover all the basics you’ll need to vote in the upcoming municipal election, including how municipal government works and how your vote directly impacts your quality of life in Burlington.

Join in on Monday, Sept. 26 at 7 p.m.

To attend, please RSVP to

City of Burlington
426 Brant St.,
PO Box 5013
Burlington, ON L7R 3Z6
Telephone: 905-335-7777
Toll Free: 1-877-213-3609
Send an Email

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